• LE COCO BEACH HOTEL HOLIDAY REVIEWS

Le Coco Beach Hotel, Mauritius
A great choice for families, Le Coco Beach Hotel offers over 250 rooms including family villas. All rooms are fully air-conditioned and feature en-suite bathrooms with shower, satellite TV and a terrace or balcony. There is a kids club for children up to 11 years of age and loads of facilities for older children includingmore
Don't book here - Suresh Nilmadhub. Date of travel: Aug 2007
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Please don't book there, we booked for three nights, was allocated room 142, ground floor. It was infestested with rats, recorded on camera. The assistant manager and General Manager Mr Leclerc told us that in a tropical country it was common to have rats in the room, again recorded on camera. He told us that we could complain to any authority we liked. We spent four hours at Belle Mare Police Station reporting this and was seen by CID (Criminal Investigation Department) Mr Bedassy late evening. Nothing happened. My advice to you all is if you value your health think twice before booking.
Fantastic - Mike. Date of travel: Aug 2007
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Fantastic
Stayed at Le Coco Beach Hotel and had a fantastic time. Chalet was nice and neat, food excellent and the drinks even better. Beach and activities great. Great value for money and will definitely go back. I highly recommend this to anyone wishing to explore Mauritius on a tight budget.
Fantastic Resort - Samantha. Date of travel: Jul 2007
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Fantastic Resort
Recently spent Two blissful weeks in Mauritius, which was only magnified by the excellent accomodation at Le Coco Beach resort. This resort is perfect for children as there is a Kids club and Teens club that arranges activties such as snorkelling, treasure hunts, boat trips, etc. The quality of service was unsurpassable, the staff were friendly and made a point to learn everyone in our party of 10's names. They also would often engage in a game of soccer with the kids. The food was a highlight, each night a buffet was available with a range of foods to suit all tastes- and the kids were especially happy with the delicious desserts and ice cream (chocolate, vanilla, coconut, pistachio - to name a few) the food was always beautifully presented amongst decorative carved fruits etc. We stayed in Easter and on Easter Day large statues of bunnies and easter eggs where displayed in the main area alongside piles of small chocolate eggs that you were free to take as you wished, an easter egg hunt was also conducted for the kids. Many activities were available under the all inclusive including Catormorans, Pedalboats, snorkel hire, sport equipment hire and kayaks. The gym was also well equipped and free to use. Fitness classes and various demonstrations were conducted daily and a different cabaret show was performed every night - these were simply delightful. I have heard many comments about the accommodation itself, ie quality of the rooms. I personally found the living space quite comfortable and because of the range of activities and entertainment available I must say I did not spent much time holed up in my room - I recommend Le Coco beach 100 percent, especially for people travelling with children and teens.
I loved Le Coco Beach Hotel - Charmaine. Date of travel: Apr 2007
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Been to Le Coco Beach Hotel April 2007. Excellent place for kids, lots of food & drinks. Watch what you eat for you'd have to come back home a shed a couple of kilos. Lots of watersport & the place keeps you fully occupied. My naturally tanned skin was burnt toast in a week. Enjoyed the week thoroughly. We'll be back!
Le Coco Beach Hotel, Mauritiues - Sean Bissett. Date of travel: Oct 2006
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All Inclusive Date of Holiday: Oct 2006 Tour Operator: World Leisure Submitted By: Mr S Bissett Overall Rating: 4/10 Comments: Our part of four (three adults one child of six) visited Le Coco Beach, Mauritius, recently. What a bad experience!! Below the details: A. Sleeping arrangements not prepared for three occupants Our party consisted of three adults and one child age 6. The request was that the child shares a room with two adults as the third adult occupies a room on its own – this is apparent as an individual supplement was paid for one adult. On arrival there was no third bed for the child. On request there appeared confusion on the side of the resort personnel – a bed base eventually arrived. B. Bed base in poor condition The upholstery was torn at both ends of the bed base. Further to this, only on the third day was a bedspread provided. C. Counter top damaged The melamine was peeling of leaving the pressed wood exposed and splintering off. D. Cupboard doors The cupboard in one room had no doors – after enquiry into this it was stated that the room that did have doors (the room occupied by the one adult), was an “example room�. Clearly this is misleading if used for marketing or other purposes? E. Bathroom Only one small bar of soap was available – a larger one for the bath/shower was eventually provided on request as well as additional towels for the third occupant. F. Air-conditioning Despite being dirty and rusty on the exterior, these units were noisy and in poor working order, viz. fan speed on one unit could only be regulated by means of inserting a sharp pointed object (a pocket knife in this instance) into the switch. The other unit’s thermostat remained at one temperature despite preferring higher settings. G. Poolside equipment Sunbed mattresses were tattered and torn (unfortunately no images are available as at that time we were too in a hurry to book out of the hotel). The majority of these were in a bad condition. These were neither cleaned (just a wipe-off even) for the next day’s use by another customer – emphasis on hygiene should be considered. H. Room service There is none. Not a pre-requisite for our party but most probably for some. Light meals ordered at the poolside bar are put into polystyrene containers for one to enjoy in your room. Room service would have been nice as the weather was very windy during our stay and poolside dining was unpleasant. I. Dining room service Used dining equipment such as plates and utensils were slow to be removed – we ended up placing them on adjacent empty tables. J. Dining utensils All white coloured plates were badly scratched and marked due to scouring – surely these can be replaced? Glasses and carafes were a mixture of both glass and plastic (no, not the ones for kids, but for adults!). K. Availability of consumables The acclaim to ice-cream being available (all inclusive package) is sporadic – on occasion ice cream was not available until 12h00. Choice was limited to only vanilla or chocolate – a misnomer for the “all inclusive� package in terms of slowly chipping away on the value for money issue. L. ISO accreditation This hotel boasts ISO accreditation. Surely with the poor condition of equipment, late arrival of stock (e.g., ice-cream; ISO requires amongst things, processes and standards linked to stock taking and replenishment), slow or no service, poor condition of room furniture and furniture standards not being the same, its ISO accreditation needs to be removed. As being involved with ISO methodology ourselves, we will subsequently request the ISO authorities to do an audit to determine Le Coco compliance. Rumour has it that Le Coco is soon to be totally revamped – surely this is no reason for quality and service to be compromised for existing clients. M. The reason for our complaints is not from being purely difficult – it rests in two beliefs. Firstly, that we expect the same standard or better that we experience in our own home, i.e., my own dining and pool equipment, furniture and air-conditioning (yes, I have two units in my home) is of better standard/condition than that of my destination accommodation (in this case Le Coco). We would welcome you to inspect the condition of our own home and its contents. Secondly, value for money is at stake – what we pay for is not reflected in the price. We are of the opinion that the “all inclusive� package is a way to attract clients but fails to deliver in all round quality and good standard. Le Coco is branded as being a family resort which is totally acceptable but being a family resort does not imply that quality and general conditions must be of poor standard.
Coco beach is lovely - Emily. Date of travel: Aug 2006
Le Coco Beach is an all inclusive hotel which includes lunches at the hotel’s main restaurant or a la carte from the pool bar grill, unlimited local beverages including a selection of beers, wines, spirits, soft drinks, fruit juices and bottled water and the beach bar trolley, plus unlimited in-room tea and coffee and use of the mini-bar – not to mention pizzas and ice-cream to your heart’s content. Plus: Free land and non-motorised watersports, including unlimited waterskiing. Kids under 12 years stay free when sharing with parents, so what a bargain!! Tour Operator: Flight Centre

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