Lies, Lies and more Lies along with our flies in our food - Ron and Wendy Larson. Date of travel: Jun 2008
I love to scuba dive and a group of 18 mostly couples booked 5 days at the Wyndham Cozumel Resort & Spa. All inclusive with three days of diving - we paid extra for more. (only 2 of the 11 dives were of medium quality... we kept hoping). Should I start at how when we showed up at the hotel they didn't have rooms ready for us and didn't know when they would. Should I mention the flies around the food. Or the extremely drunk deck hand on the night dive. Or the Wyndham time share salesman that tried to steal $35 from us. Oh if you like no pool towels and only two bathroom towels in your room you'll love it. It's a great place to lose weight because if you want a drink (even water) its a 30 minute wait. I sent the Wyndham company a letter detailing our experience and they replied it was a franchise and they are in no way responsible for how bad our experience was. The hotel manger did say sorry. But nothing else. Our letter was actually 3 pages long and we get a "Sorry". I will avoid the Wyndham chain completely. They don't care except they got my money. Avoid this place. Oh yeah the food was terrible besides the flies.